An overview of MZ Store Review
Have you ever worried about where to get good quality supplements for your health, fitness, or bodybuilding needs? This is a gnawing need for many enthusiasts who don’t want to settle for anything but the best to maximize their potential and results. However, search the world, and you are likely to come up empty when it comes to finding an ideal vendor who can offer you just what you want.
In this article, I will give you an inside look at MZ Stores. By the time you are finished reading this, you will know whether this company deserves a place anywhere at the top list of supplement suppliers.
Weighing MZ Stores in the scales
Determining this company’s clout and favorability came down to looking at a few factors that included
- Product quality
- Product variety
- Shipping policy
- Coupons and discounts
- Money-back guarantee
- Returns and refunds
- Website quality
I will get to these qualities in a bit, but first, let us take a look at the company’s history.
History of MZ Store
MZ Store is a company with many years’ presence in the dietary supplement market. It was founded in 2005 in Poland. Driven by passion, hard work, and guts, it has grown over the years to become one of the leading online supplement stores in Poland.
However, in 2015, the company extended its presence into foreign markets when its store internet domain was acquired by two companies, Supps4You LLC and British MZ Supplements Ltd. This was solidified by a warehouse in Rotherham England and another upcoming one planned for Goerlitz in Germany.
Apart from its growth strategy which has enabled it to penetrate the European market, the company has extended its presence to America with American brands such as the following
- Douglas Laboratories
- Doctor’s Best
- Now Foods
- Jarrow Formulas
- Seeking Health
- Life Extensions
- Natural Sources
However, the company’s offers go beyond products to providing professional support and consultation in the following specialized areas
- dietetics and nutrition sports psychology or biochemistry
This role has been realized through the company’s strategic alliance with Revital Clinic, a reputable medical center in Poland which deals with intravenous supplementation.
MZ Store says it is super focused on building its brand, which is backed by a slogan that neatly sums up what it stands for. The slogan is “In the zone,” originally attributed to Mihaly Csikszebtmihaly, an American scientist. It is popularly referenced in the sports world and psychology.
It stands for a mental state which allows one to achieves the pinnacle of performance in any activity one is involved in.
The company provides various products under these categories
- Herbs and extracts
- Vitality mushrooms
- Hemp oil CBD
- Aphrodisiacs and potency
- Healthy fats
- Additives abs spices
- Coffee and tea
- Functional beverages and shots
- Healthy snacks
- Sugar substitutes and sweeteners
- Sauces and syrups
- Protein creams
- Instant meals
- Menopause and PMS
- Skin, hair, and nails
- B vitamins
- Herbs and extracts
How good is MZ Store’s customer support? According to the customer reviews, I was able to see on the site, it’s not bad, and customers generally reported satisfaction.
Website quality and navigability
MZ Store’s website quality is reasonable enough, allowing for efficient browsing and easy navigation. It has the features that are handy for visiting and accessing a website’s offerings, including a well functioning search engine that is intuitive and multifunctional. This site will not disappoint even for the less web-savvy folks who struggle wrapping their minds around the concept of a web page. The company also includes a blog that engages visitors with excellent content to follow on their personal journeys with fitness supplements.
MZ store ships worldwide, so it reassures customers not to be worried by the lack of supplements in their areas, whether it is Europe, USA, Canada, Australia, or the Middle East. Its distribution is wide enough to fill the needs in these places.
The company makes use of courier services from reputable companies to ship its products. You should expect to receive your order from 3 to 8 business days from the time your payment was made and confirmed.
However, customs clearance can sometimes put delays to the delivery times of your package. In case you wondered, MZ Store says they won’t be responsible for any such issues, so you are entirely on your own in this. Considering that there are vendors who will give you a fresh shipment or a refund if your product fails to reach you, this is a drawback of the company. The good news for customers within the EU is that they will not encounter customs issues.
If you are in Norway, custom clearance is required, so your shipping costs will include the cost of customs clearance. You should provide payment confirmation to the customs office, such as a bank or credit statement; otherwise, clearance will be refused, and the goods returned to MZ Store.
The company includes an awesome tool in the form of a foreign shipping calculator, which is handy for foreign customers to calculate their shipping costs between different currencies.
MZ says that if you want to forward any complaints about your orders or purchase items, you should do so in written form using the following address.
- MZ Supplements LTD
- Unit 3 Enterprise Court
- S635 5DB Rotherham
- WIELKA BRYTANIA
You can also use the online form provided in their website, or you can simply email [email protected]
There is some information which at very minimum your complaint should provide
- Give your full identification (names both first and last, email address, phone, if you are a registered customer also provide the customer number)
- Order number
- What is the subject of your issue (name of your product, its number, color, and size)
- The reason why you are complaining (provide photos where necessary or where the company has requested you do so)
The company will reply to you using the same format you used for the complaint, whether electronic or via ordinary mail (snail mail). Expect this reply to come within 14 calendar days from the time you made your complaint.
Your request for returns can only succeed if
- It is made within 2 weeks from the time you got delivery of the product
- You haven’t used the product, and it’s not damaged
- The product retains its original packaging, and you meet the expense of returning it
- Your Return of Goods form should have some details added to it, including the bank number that will receive the refund and the original VAT invoice or receipt
- A clothing product that is of the wrong size can be exchanged.
If you have met all these conditions, you should ship back the product along with the Return of Goods form and await the outcome of your request
If your order fails to go through customs and it is returned to MZ Stores, any refund you may be eligible for will be reduced by storage and shipping costs incurred.
MZ Store’s price offerings are fantastic. Apart from some of the lowest prices, you can get for supplements; you are in for some pleasant surprises in the form of discounts and promotions that occur pretty regularly.
Want to scoop decent discounts on the MZ store? All you have to do is to spend more on your account. Each euro or pound spent will earn you 1 point. And what if you are a first-time buyer? That is even better because the MZ Store will instantly award you 50% of extra MZpoints. So for every pound or euro you spend, you bag 1.5 points. MZ points go toward reducing the amount you need to pay the next time you are purchasing. Keep in mind, however, that your points are only valid for 1 year.
You can pay for your orders using any of the following
- Debit or credit cards
- Bank transfer from Poland or your country
- Any other online payment options
MZ Store has a breathtaking profile as a company that supplies fitness, health, and bodybuilding supplements. It caters to a wide range of things, such as supplements for men, women, and even children and pets.
However, compared to the competition, MZ Store has unattractive terms for dealing with lost packages. They leave it entirely to you to deal with lost packages, yet other vendors will replace your package or refund you. Also, MZ, Store, despite its claim to having high-quality products, does not provide any independent third party testing for customers to see. It’s for this reason that I don’t recommend MZ Store as other vendors back their products with documentation.